The holidays are an exciting time around here, but they can also be stressful and overwhelming. Managing your Amazon Digital services shouldn't be!
Maybe you need to check when your free HBO trial ends, or check your Prime Membership renewal date. Pre-ordering a game for Christmas? Upgrading to an Amazon Music Family Plan? Does a loved one have a Kindle Book on their wish list? Keep reading - we've got all the details on these and more!
How to manage your Amazon Prime account:
Check out the Manage Your Prime Membership page in your Amazon account to view your Next Payment and edit your Preferred Payment Method. You can also sign up to receive an email reminder 3 days before your renewal date by selecting Remind me before renewing.
If you need to cancel your Prime membership, on this same page select End Membership and Benefits on the left side.
How to check your Digital Subscriptions:
You can check your Amazon Music Unlimited subscription on the website by going to Your Amazon Music Settings and then the Amazon Music Unlimited section. Here you can see your Subscription Renewal Date, cost, and any active promotions or free trials. This is also the place to change your plan or payment method, and check your authorized devices.
You can also manage your subscription through the Amazon Music app. Select the Gear Icon and then select Amazon Music Unlimited to view and edit your plan information.
The Manage Your Video Subscriptions page includes a list of all your active subscriptions, as well as the subscription price and renewal date. You can use the Subscription Payment Settings section to change your subscription payment method as needed.
You can view and manage your Kindle Unlimited from the Manage your Kindle Unlimited Membership page. To change payment methods, click Edit Payment Settings. To cancel, under Manage Membership select Cancel Kindle Unlimited Membership. Select End Membership on [DATE].
How to check your Digital Orders:
Digital Orders will include the details of any of the following types of orders: music (song/album), Kindle Books, Prime Video TV/Movie Rentals or Purchases, Digital Game and Software Downloads.
You can view the details of your digital orders and print an invoice at any time:
Click "Your Account" on the top right-hand side of the Amazon.com website.
Once on the Your Account page, find the Orders section.
At the top of the Orders page, click "Digital Orders."
You can cancel accidental Prime Video orders within 48 hours if you haven't started streaming or downloading the video. You can also now ask Alexa to cancel the order of Prime Video movies and TV shows. Just tell Alexa: "Cancel my last Prime Video order."
To cancel an accidental Prime Video order online: Go to Your Digital Orders. Find the accidental order you’d like to cancel. Select Cancel Your Order. Choose a reason for the cancellation from the drop-down menu, and then click Cancel This Purchase.
To use an Amazon.com Gift Card for digital downloads, do one of the following:
Redeem your gift card in Your Account.
Click Redeem a gift card or promotion code before clicking Buy now.
Once your gift card has been redeemed to Your Account, the balance will automatically be used to pay for your downloads.
Any promotional funds or Amazon.com Gift Cards available on your account will be applied to purchases from [the Kindle Store / Amazon Appstore for Android / the Amazon Video Store / the Digital Music Store / the Amazon Game & Software Downloads Store] before your credit or debit card is charged.
It's not currently possible to pay for digital orders with a credit or debit card when there are promotional or Amazon.com Gift Card funds available in your account.
You do have the option to purchase a new Amazon.com Gift Card in the amount of the digital item(s) you'd like to purchase, and then redeem it to your account to maintain your existing Amazon.com Gift Card balance.
Purchase a Kindle Book as a Gift:
You can send or receive Kindle books as gifts even if you do not own an Amazon device. Recipients can read a Kindle book gift on a supported Amazon device or Kindle reading app. Before you purchase a Kindle book as a gift, make sure that the recipient’s email address is valid.
In order to gift a Kindle book title, you will need a valid 1-Click payment method for your account. You can set this up by going to Manage Your Content and Devices, selecting the Settings tab, and then clicking Edit Payment Method below Digital Payment Settings.
To purchase a Kindle book as a gift:
From the Kindle Store in your desktop browser, select the book you want to purchase as a gift. Note: Free books, books on pre-order, and subscriptions cannot be gifted at this time.
On the product detail page, click the Buy for others button.
Enter the personal email address of your gift recipient. Tip: If you are unsure of the email address for your recipient, you can select Email the gift to me before placing your order. This allows you to forward the gift email or print and personally deliver it to your recipient. The gift recipient can enter the Gift Claim Code from the email, after logging in to their Amazon account.
Enter a delivery date and an optional gift message.
Click Place your order to finish your gift purchase using your Amazon 1-Click payment method.
You can redeliver a Kindle book gift you've purchased by going to Your Digital Orders in Your Account. From the Order Summary page, click the Resend E-mail button.