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It’s dead for me too. I’ve had Prime for years but never used the video feature. Started watching shows last week and liked it so I cancelled Netflix yesterday. Today nothing is free. At all. So I’m hoping it is a problem they will fix, instead of there being a 7 day free trial I was unaware of and now need to pay more than the $119 a year if I want to watch anything
Was watching Jack Ryan and suddenly every episode shows as unavailable. I check a bunch of other series and they all show the same “unavailable” status. Even tried on 3 different devices to no avail... Thought it might be a problem with my account (I see no reasons) but since I am not alone this must be a problem on Amazon’s end... just hope it comes back online quick!