My daughter died leaving me to figure out her Kindle model no. D01200. I need to do two things: clear the device and find a user manual for it. Can anyone point me in the right direction? Many thanks!!
It's a Kindle Touch
user guides are here: https://www.amazon.com/gp/help/customer/display.html?nodeId=201216830
and you can deregister/clear it from her account thusly:
Menu (yes, again)
Reset to Factory Defaults
then you need to make sure the OS is up to date:
and if it's not, follow the instructions on this page on how to manually update the Kindle (the instructions are the same, but the Update option is under Menu - Settings - Menu (yes, again - Update)