I called customer service and she was no help. I told her I had like 85 ebooks on my iPad under my Kindle app and now I only have 33. I also told her that I spent a lot of money on these books. I asked her if she wanted receipts and she was like can you give me the order numbers. Well I figured I'd get the information quicker. No such luck.
Go to your account (with a browser) and look in "Your Content & Devices". Every book you have bought from Amazon is there unless you delete them. Just download the ones you want.
If you have books from other sources, It's up to you to back those up. Look at Amazon's "Personal Documents Service" for that.
If you don't see all your books, you either deleted them permanently or you bought them on a second account.
NOTE: I do NOT speak for or represent Amazon in any fashion. This is a customer to customer forum.
Disclaimer: I have examined any sites I provide links for and have determined them to be safe but I make no promises about safety, content, ads served or anything that might make you clutch your pearls in horror. Use discretion clicking on links provided by total strangers such as myself.
I called customer service and she was no help. I told her I had like 85 ebooks on my iPad under my Kindle app and now I only have 33. I also told her that I spent a lot of money on these books. I asked her if she wanted receipts and she was like can you give me the order numbers. Well I figured I'd get the information quicker. No such luck.
Go to your account (with a browser) and look in "Your Content & Devices". Every book you have bought from Amazon is there unless you delete them. Just download the ones you want.
If you have books from other sources, It's up to you to back those up. Look at Amazon's "Personal Documents Service" for that.
If you don't see all your books, you either deleted them permanently or you bought them on a second account.
If all else fails, Amazon is 24/7 at https://www.amazon.com/contact-us
NOTE: I do NOT speak for or represent Amazon in any fashion. This is a customer to customer forum.
Disclaimer: I have examined any sites I provide links for and have determined them to be safe but I make no promises about safety, content, ads served or anything that might make you clutch your pearls in horror. Use discretion clicking on links provided by total strangers such as myself.
You may be filtering out some of your books from being visible on the library page. To see all your books you've bought from Amazon...
Bad Wolf