I've been using Send to Kindle as a printer for years. I just installed the latest update and it broke the printer (the one that appears in Devices and Printers). I uninstalled/reinstalled, and I even created a printer and printer port using the Send to Kindle driver, but that doesn't trigger the Send to Kindle app (so nothing happens). The drag and drop version is there and the right-click is there, but those are both much slower than the way I've been using it for years, which is just printing to it directly from documents.
I've tried everything on the StK Troubleshooting page, so please don't suggest that. I'm on Win7 Pro.
If anyone knows how I might get it working again as a printer accessible from the Print dialog, I'll be so grateful!
It does the same thing as using it any other way, it's just that as soon as I'm done with my document, I can click the Print button (in Word or any other app from which I print) and the Send to Kindle dialog box comes up. It's very convenient, keeps my work flow going smoothly, and my documents appear on the Kindle exactly how they appear in Word. If instead I have to right-click the Word doc and select StK, it doesn't keep my formatting. And if I have to print a PDF to keep the formatting every time I use it, suddenly I have double the necessary documents in my folders and on my hard drive.
You will need to contact customer service at Contact Us. The installer is broken and the step that is supposed to install the driver and printer does not complete correctly. I've tried all of the possible steps to get it to work, even uninstalling then editing the registry to remove all old references to Send to Kindle then rebooting before reinstalling... but to no avail. I can't tell what went wrong during the install from looking at the logs as they turn off logging during that part of the install process.
MeToo (Oh wait, does that mean something different???)
Same problem on Windows 10. Updated app does not install the SendToKindle printer. I tried installing the printer manually, but the Windows installer does not recognize the inf file as valid. I suspect we are now caught in some Microsoft<->Amazon purgatory. Is it possible to locate the old app and reinstall? That maybe our only hope. Help me Obi Wan!
I didn't think the Send to Kindle app was ever meant to be used as a printer, just to send documents to a Kindle. It might have been some accidental thing that just happened to work that eventually got "fixed" with an update. You can tell Amazon that you want that function back by emailing them at firstname.lastname@example.org . However, if a lot of us who use the app frequently aren't aware that it was ever possible to do that, Customer Service might not be aware either.
I did find the image through googling, but clicking on the link sends you here:
I think this was a feature more of Word or Windows than Amazon. I don't use Word these days (OpenOffice is free) but I do seem to recall it would pick up the send to Kindle as a "print" option or something.
I;d give Bill Gates a call and ask him what's up with this.
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