Just throwing my +1 in on is horrendously overdue missing requirement - yes, REQUIREMENT, not feature (as previously mentioned in other posts) - as Amazon keeps up the mistaken identity glitch.
As a Prime Member with over 36,000 photos, it is imperative that they are correctly tagged. If Amazon can't get it right (which is disappointing enough), at least give users the ability to correct these repeated mistakes!
Maybe we should be alerting the "Tech Guys" on TV news and radio shows to the fact that Amazon is ignoring this issue.
I've just contacted Amazon via the app before I found this thread. I can only imagine that the reason they keep it so basic is so at some stage they will allow us all to "upgrade" to a more advanced photo storage which has all the features and more for a fee of course. There is little point in improving a "free" service and Amazon is a business giant.... they know exactly what they are doing....
I had everyone tagged by the person... all my grandson’s photos in one spot, but NOW he has a mixture of my friends, and his cousins... a mixture of different people under his name. What happened to facial recognition??? If this situation remains I will go back to my iphone photos or ry Google’s photo app.
Agree on this needing fixed. And also, I wish I could add people that aren't even recognized to even put a tag to their faces. I have so many random pictures that want me to add a name to but then so many actual real pictures that aren't even picked up. I love everything about my amazon aside from this. As long as people have complained about it, would be nice if they would step up and fix it already.
As a Prime Member with over 53,000 photos, a basic feature used in Google Photos, re-tagging of a photo is essential to make this product usable. I have one grandchild with 10K photos but only half are from 2 other children, both male and female. Since the tagging does not work properly and no re-tagging, I primarily use Google Photo for sharing with my family and updating. Amazon Photo is more of a backup to my backup. Get with it Amazon!
I've started using Facebook to share photos of one of my sons that Amazon Photos keeps identifying as dogs, cats, shrubbery, and inanimate objects. So far most people have enjoyed the "Amazon thinks my son is a hubcab" post the most. If I don't laugh, I'll throw my computer out the window. PLEASE fix this.
WTF Amazon. I just paid for 1 TB of storage for video coverage and I was planning to use this as my main photo organizing app (over onedrive and google). But this is a deal breaker.
I want to share out all the photos based on a face, but now I can't because it's not accurate at all. But worse there is no way to fix it! This is terrible and it's been 2 years and it hasn't been fixed yet.
This really needs to be fixed. It's been 2 years and it's still not working? Wow! Says a lot about their values in customer service. Should have read the forum before buying into 1 TB Plan with Amazon. Big mistake on my part. Hopefully they finally get experts to fix this huge glitch
I just took a survey from an email I received from Amazon on how to improve Amazon Photos. If everyone who sees this thread took the survey and told them to fix this, maybe it would go to the top of their list of improvements.