Purchased an Echo Show 2nd Gen on Prime Day. Set it up last night, moved my original Echo 1st Gen downstairs. The Show can not find any devices or perform and home plug skills while the original downstairs can still control lights. Is there something I am missing? I thought all Echos just read info from the Amazon cloud and inherited skills, smart devices.
Alexa, discover my devices does not work on the Show, neither does unplug for 30 seconds or factory reset.
I thought all Echos just read info from the Amazon cloud and inherited skills, smart devices.
Essentially, yes. They connect to your account, and all skills, devices, etc. available to that account are then available to it.
Despite having multiple Echo units, multiple smart devices, and multiple devices running the Alexa app, I've never had a problem with it not working that way. One item that may be a factor is I have a simple Prime account with no family sharing, Amazon household, etc..
I am having the same problem, but I just set up most of the devices. I have a gen 1 show and 3 new echos (2 dots and one full). They are all on the same account, all of them are on the same wireless network but the two dots cannot find any of my smart plugs, switches etc.
Having the same problem as reported here. Old Show v1 was connected to all devices and had several working routines. This new version 2 cannot find 2 of the TP-Link lights and the single LIFX light in our home. I have reset the device and also deleted all of the lights from the network via an alexa app on android AND via each individual Lights home app (Hue, Kasa, LIFX) This is becoming very frustrating! I know that the Alexa app is not really deleting devices completely because the LIFX light was originally misnamed "stars" and when I reconnected the light on the LIFX app, resetting to factory settings etc. I connected it to my network with the new name "stairs". The Alexa discovery found "stars"!!!! Such BS. When I look at the account manage devices page it shows 54!!!! devices and we have only 24-30. Somehow Amazon does not use MAC address as a identification so many duplicates exist. Again, Such BS. Hire a decent programmer and use a UNIQUE identifier for each device......PLEASE!
Had the same issue, purchased several new Echo's during prime day and am just now setting them up. They respond normally for commands like, play music and what time is it but they can't control any of my home automation devices. They just don't see any of them.
Solution: I have three profiles on my account, one is the main profile and two of my children have profiles (they are sharing my prime services) The issue is that these new echo's have defaulted to one of my kid's profiles during setup. Don't know how that happened because they were set up with my mobile phone but they did. So ask Alexa what profile she is using. If it comes back and says it is on a different profile, just ask her to change profile to your main account. All the home automation will begin working normally when it is on your main profile. Enjoy!