Alexa app is not finding my smart plug. I have tried scanning the code and also setting-up without the code.
Tried all the instructions and could find it.
Do I need a different app for my smart plug? Does the smart plug have to be connected to WiFi before I set it up on Alexa app? If so how do I do that?
Let's start by double checking all the instructions on this great help page with a a video here for Amazon Smart Plug set up to make sure we didn't miss a step (which I do all the time!:-D ) Go through each step again and let us know if any of these resolve the issue you are having with set up.
Also, welcome to the digital and device forums! Usually a peer or fellow customer has an amazing answer on here for any and all kinds of issues, so you're certainly in the right place for advice and guidance!
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I am having the same problem. The device finds it at first and then a few hours later it is unresponsive. I have read other posts with the same issue but there was no resolution. Do you have a resolution yet?