I'm totally hammered by this product. I can't get it to work AT ALL! I'm shocked that Amazon releases a product of such shockingly poor quality. This plug just keeps blinking blue then red. I get codes 3:16:0:1 and -1:-1:-1:-1
I don't want to 'try again'.
Please don't reply with the usual cut and paste 'answer'.
Have taken Wroskain's advice and connected the Amazon Smart Plug to the ISP's (AT&T) WiFi vs. the eero mesh network and left it in an off mode. The plug updated itself within 90 minutes from v1000012 to v1000015 and has been working as advertised since then. I'll give it a few days, switch it back to the eero network and report back.
1ball99 . . . If you check, I think you will find that all the new Amazon brand smart plugs are v1000012 right out-of-the-box. My original purchase was in December and the replacement they insisted on sending me last week was also v1000012. You can't push a software upgrade to the plug, it has to get the upgrade on its own.