I followed the directions to have Alexa discover my new EZVIZ Mini 360 Camera but it was added with device type “other” instead of as a Camera. Is there anyway to fix that? I’ve deleted and added it 5 times, same result. Any idea what I’m doing wrong? Thanks in advance for any assistance.
Do you have an Echo Show - to display the camera images ?
Setup (1) Download EZVIZ app on iOS 7.0+ (iPhone, iPad), Android 4.0+. (2) Have smartphone or tablet on same 2.4GHz network as camera. (3) Create an account and follow easy and quick setup steps in app. *Please ensure to update your device firmware from the EZVIZ APP upon initial setup and check back regularly for future updates.
Follow the steps below to get setup: 1. From the EZVIZ Mobile App, select a suitable name for your camera (i.e., baby room, front door, etc.) 2. From the EZVIZ Mobile App, disable the image encryption for the camera you wish to setup 3. From your Alexa App, search for EZVIZ skills, enable the skill and link your EZVIZ account 4. Discover your camera(s) by saying "Alexa, discover devices" or by pressing the Discover Devices button in the Alexa app.
ALEXA Skills Setup (1) Select the “Enable Skill” button in the Alexa APP to link your EZVIZ account and discover your device. (2) Select a suitable name for your camera in the EZVIZ APP. (3) Discover your camera in the Alexa APP. *Image Encryption must be turned off from your camera settings in the EZVIZ APP to properly connect with Alexa.
Thank you for your response. Yes, I have an Echo Show and I had already followed the exact instructions you provided 5 times before posting my question and 5 times since then. I have also reached out to EZVIZ for assistance as well. Again, thank you for responding.