Have tried to reboot, held button for 40 seconds, nothing happens, screen lights up then goes dark, but doesn't turn off or on, stuck on a stupid ad for a book. Any ideas for rebooting other than the forty second button hold down?
did you charge it until the light turns green before attempting the reboot? A certain amount of battery is required in order to do a reboot.
also you could try plugging it into a computer overnight and seeing if that wakes it up.
Otherwise, contact Customer Service (this is not it) to discuss the problem:
Help (link on bottom of page)
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