<pre id="tw-target-text" class="tw-data-text tw-text-large tw-ta" dir="ltr" data-placeholder="Перевод">Hello!
My kindle https://www.amazon.com/gp/product/B00I15SB16 does not have a touch screen. Sometimes after rebooting it works again, but not for long. Hangs up again. I gave it to the service, but they do not know what the reason is. The update did not help. Can you advise something? Anything I could say in the service?</pre>
You're saying that the touch screen is not working? I presume that they asked you to reboot by holding the power on for a full 30 seconds? If none of that works, then there isn't anything you can do. Amazon does not repair Kindles, but if it's still under warranty (warranty = 1 year after purchase) they will replace it. If not, they often offer a small discount on a ourchase of another kindle.