SAME PROBLEM! Takes 5 minutes for the Kindle to reboot before I can connect to my headphones. Very difficult to listen for a few minutes, if you stop to have a conversation and it disconnects you have to reboot again to keep listening. Will be trying to return for a new one!
I have been having the same issue. I thought it might be the headset I was using, but I just bought new earbuds(different brand) and the issue persists. I don’t restart my device to reconnect though, I go into bluetooth settings and remove my headset and then rescan to connect. I’m wondering if it is worth calling to have this one replaced or if this is just a bluetooth flaw with all these devices.
Same problem. I have been trying to get help for a month now. I traded in a perfectly good kindle reader to upgrade to the 10th generation paperwhite because my husband wanted to listen to audible books. Worked great for 8 months. Then it would only connect to our Bluetooth devices if I would restart the device, then that stopped working. Then I had to reset and reregister the device. Now these same Bluetooth devices still work on other devices and had worked for 8 months on the paperwhite. I called Amazon and was told I would get a replacement, I sent in the paperwhite and they had a tech look at it. It was returned and I was told it was working. Nope. So, I called again and had to go through the same troubleshooting I had done before. Finally, the rep said I would get a replacement, I received a refurbished device. And it didn't work either. Called again, went through the same troubleshooting with the rep. After about a week of troubleshooting, I asked for a new device. I was told no, I could send in the device and a tech would look at it. Well, I give up!
I'm stuck with no Bluetooth connectivity and then having to restart every time I want to connect my JBL earbuds. And I bought both the Paperwhite and the JBL earbuds from AMZN. But they both work independently without a problem so all I can hope is the tech people occasionally review AMAZONFORUM threads.