Brand new Paperwhite (gen 10, waterproof) - received less than 2 weeks ago. Read a couple books (synced from old Kindle library), everything's great. Open up the case tonight, and it's stuck on the screensaver. No "swipe to open Kindle", nothing. It's charged. Tried holding power button for the 40 seconds. Nothing happens - doesn't turn off, open - nothing. While holding the power button, I get a couple of long green lights, then a series of amber flashes; it keeps repeating. Really hope it's not a lemon! Know it's well within warranty. But, any suggestions?
Ok all, sorry for the panic mode. Seems I have either a bad plug or charging wire. While I THOUGHT it was fully charged (having been plugged in for 2 days), turns out it must have been fully drained. Ugh. New outlet, new plug, new wire, and all seems fine this morning 🙄.