My reader is frozen and it won’t reboot. I’ve held the button down. The light flashes around 7s but continuing to hold the button does nothing.
Might be worth plugging it in for a bit to make sure it's charged?
I'm having the same problem. Also the charge light just shows yellow even after it was plugged in overnight.
if the charge light shows yellow then it isn't all the way charged and might not have enough charge to reboot. Try using a different charging cable/cord and/or a different port/wall plug
I’ve tried all of the reboot options-holding the power button 40 seconds, multiple times. Charging overnight and re-trying. But my Kindle paper white is still frozen at the ad screen. It never turns off. Are there other options?
did you try using a different cable/cord? I've had three go bad