When I have a few samples or purchases downloaded my Kindle conveniently 'loses' some from the collection. The only way I can get them back is to use search. Why won't it list all the titles I have ? Thanks
When I have a few samples or purchases downloaded my Kindle conveniently 'loses' some from the collection. The only way I can get them back is to use search. Why won't it list all the titles I have ? Thanks
Hey muttdad, Please try restarting your device by holding the power button for 40 seconds. Additionally I recommend manually syncing your Kindle, to do so select the Quick Actions (cog) icon (newer generation devices), or Menu (earlier generation devices). Then, select Sync My Kindle (newer generation devices), or Sync & Check for Items (earlier generation devices).
Let me know if this fixes the issue, and welcome to the forums!
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Hello Forum people, My name is Zach and I am a Moderator for Amazon. I enjoy Film Making, Graphic Design and Web Design in my free time (Different than Kindle Freetime of course). I am also an avid adventurer, looking forward to my next outing!
Thanks: Must be doing something wrong. Couldn't find a menu but did find a synch option. None of the missing titles came back. I'll try restarting. Muttdad
When I have a few samples or purchases downloaded my Kindle conveniently 'loses' some from the collection. The only way I can get them back is to use search. Why won't it list all the titles I have ? Thanks
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Amazon StaffHey muttdad, Please try restarting your device by holding the power button for 40 seconds. Additionally I recommend manually syncing your Kindle, to do so select the Quick Actions (cog) icon (newer generation devices), or Menu (earlier generation devices). Then, select Sync My Kindle (newer generation devices), or Sync & Check for Items (earlier generation devices).
Let me know if this fixes the issue, and welcome to the forums!
Hello Forum people, My name is Zach and I am a Moderator for Amazon. I enjoy Film Making, Graphic Design and Web Design in my free time (Different than Kindle Freetime of course). I am also an avid adventurer, looking forward to my next outing!
Thanks: Must be doing something wrong. Couldn't find a menu but did find a synch option. None of the missing titles came back. I'll try restarting. Muttdad
what device are you using? It makes a big difference as far as instructions go
Kindle Paperwhite. About two years old. Muttdad