Hello...... my screen does not shut off anymore. It will go to the screensaver but not the black screen, so I have to manually turn off to save the battery.
I have tried updating and restarting, but no luck. I'd appreciate any input or advice. Thanks.
Hello...... my screen does not shut off anymore. It will go to the screensaver but not the black screen, so I have to manually turn off to save the battery.
I have tried updating and restarting, but no luck. I'd appreciate any input or advice. Thanks.
Hello Ruth M,
try to restart your device again: Press and hold the Power button for seven seconds until the Power dialog box appears > Tap Restart.
If the Power dialog box doesn't appear, press and hold the power button for a full 40 seconds to restart your Kindle.
If you continue to have the same problem after restarting your device, try resetting your device.
Resetting your Kindle removes personal information, including your lock screen passcode and parental controls, Amazon account information, Wifi settings and downloaded conent.
Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle to your account again.
To reset your Kindle go to: Home > select Menu > Settings.
Your Kindle will draw no power for the screen in sleep mode. Think of it as a little like an etch-a-sketch. It only uses power to refresh or change the screen image. To not see any "screensaver" I've always had to do that manually. None of my Kindles have ever gone to a blank screen automatically.
I only ever go to a blank screen when I know I'm not going to use the device for a week or more. During normal use I simply close the cover and it goes into Sleep mode. I don't believe going to a blank screen increases battery life in any noticeable way.
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Hello...... my screen does not shut off anymore. It will go to the screensaver but not the black screen, so I have to manually turn off to save the battery.
I have tried updating and restarting, but no luck. I'd appreciate any input or advice. Thanks.
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Amazon StaffHello Ruth M,
try to restart your device again: Press and hold the Power button for seven seconds until the Power dialog box appears > Tap Restart.
If the Power dialog box doesn't appear, press and hold the power button for a full 40 seconds to restart your Kindle.
If you continue to have the same problem after restarting your device, try resetting your device.
Resetting your Kindle removes personal information, including your lock screen passcode and parental controls, Amazon account information, Wifi settings and downloaded conent.
Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle to your account again.
To reset your Kindle go to: Home > select Menu > Settings.
Select the Menu again > then select Reset Device.
I hope this helps, and welcome to the forum!
Your Kindle will draw no power for the screen in sleep mode. Think of it as a little like an etch-a-sketch. It only uses power to refresh or change the screen image. To not see any "screensaver" I've always had to do that manually. None of my Kindles have ever gone to a blank screen automatically.
I only ever go to a blank screen when I know I'm not going to use the device for a week or more. During normal use I simply close the cover and it goes into Sleep mode. I don't believe going to a blank screen increases battery life in any noticeable way.