Same thing here I have tried everything resetting my network over a million times and restarting the Amazon firestick and it’s still saying connected with problems . I have tried everything my mobile hotspot works with everything but the firestick 😡😡😡
Having the same problem after updating to IOS 13 . Been trying to connect fire stick to my hotspot for days but no luck . It connects to my laptop just fine . I’ve tried forgetting the network , retyping the password , changing the password , resetting the fire stick settings , resetting my phones personal hotspot and wireless settings BUT NO LUCK . Very frustrating .
This has to be an iOS 13 thing. Update my phone and wife phone to iOS 13.1.1 and now cannot connect one of my kids fire tablet to personal hotspot on either phone. They are different phones and different carriers so it’s not a carrier thing or a device thing. I have a newer model kid fire table that connects fine but a 2 year old tablet does not connect. This is an amazon problem if one version of tablet OS works but an older version of the Fire OS does not work. Both versions of fire OS worked with iOS 12.
Exactly same problem! I have literally tried everything .
I even tried resetting the whole fire stick but nothing helped. It's not like slow internet or bad internet. There is NO INTERNET . Amazon please solve this . When my wifi stops working i am left high and dry at the sake of my broadband.
This appears to be an iOS issue. Apple changed how the Personal Hotspot works to make it "smarter". There are reports all over about it not working correctly with many devices after updating to iOS 13.
One thing to try... on the iPhone go to Settings -> General -> Reset and then Reset Network Setting. Some have reported that fixing it for them.
Apple made some significant changes during its update to IOS 13. Many app developers have told their users not to update to the newest iOS until they have their updated app. Beta testing did identify this issue and the app developers have been telling their users not to update until they have been notified that their app has been updated to be compatible with iOS 13.
Got mine to work connected a Belkin WiFi extender up
need two phones to get it to work one for WiFi and the other to connect Belkin to WiFi after it’s connected you can forget other about other phone used to connect Belkin I placed WiFi extender behind tv as close to Firestick as possible
When instllaled the fire tv stick 4K, the fire tv stick does connect my internet however it is impossible to update the fire tv stick and stop there. I tried everything such as deconnect 10 sec the fire tv, rebote my router, hold 10 sec the start and select and also hold the right button and other button to reset as new factory... nothing did work! I’m not able to access the parameter so I’m can not do anything. I read all over it and can not find a solution to my problem. So please HELP.
I am having the exact same issue. I spoke to someone at Amazon online and with the various things they suggested it worked. However, a day later it was back to not working and all suggestions from the day before were useless. Come on Amazon - can you fix this PLEASE? It's driving me insane that I can't use my firestick & i'm in temporary accommodation with no SKY TV so I need this to work. Any suggestions would be welcome....