my fire tv is stuck updating and I can’t figure out how to get out of this loop! Someone please help!
Welcome to the digital and device forum!
I am sorry you are having this issue with your Fire TV Stick.
Restart your device, router, and/or modem to see if this resolves the problem:
To restart your Fire TV device:
Unplug the power adapter for three seconds, then plug it back in.
You can also restart your device with your remote. Press and hold the Select and Play/Pause buttons at the same for about five seconds, until your device restarts. Or, select Settings > Device > Restart from the Fire TV menu.
To restart your router/modem:
Unplug the power adapters, and wait a full 30 seconds.
If you're using both a router and a modem, reconnect power to your modem first, then reconnect your router.
Once your router and modem have fully restarted connect your Fire TV device to your local network again.