A few weeks ago I spoke to an Amazon tech on the phone because my Recast wasn’t seeing my 5 ghz wireless signal. My 4K Firestick, located right next to the the Recast, could, and my Recast could see other 5 ghz signals, but not mine. After an hour on the phone, we still could not figure it out.
This morning I tried changing the channel my router is broadcasting the signal on, and now I can see the 5 ghz signal on my Recast. However, when I try to connect to it, it fails and I get Error Code 1050:200. Again, no issue connecting with my Firestick, and I double checked the password a few times.
To resolve most intermittent Wi-Fi issues, you can try to restart your Internet modem, and router.
1. Turn off your router and modem, and then wait 30 seconds.
2. Turn on your modem, and then wait for it to restart.
3. After you restart your modem, turn on your router, and then wait for it to restart.
4. While your network hardware restarts, unplug the power adapter from your Recast for three seconds, and then plug it back in.
After you restart your Recast device and network hardware, try to connect to your Wi-Fi network again, and try to change channel if the previous one won't work.
If the connection still isn’t doing well on Wi-Fi, you might consider using Ethernet instead of Wi-Fi for the affected devices. You can still connect to Fire TV Recast if some devices connect wirelessly and others use a wired internet connection.
Thanks. I followed your directions--shutting off the router and ONT, restarting my ONT after 30 seconds, restarting my router, unplugging the Recast--then tried every channel available. On some channels I could see the 5 ghz signal, on others I couldn't. On those I could, I still get the error. Please note I referenced the error incorrectly in my original post. It is in fact Error Code 1055:200, rather than 1050:200.
When I spoke with an Amazon tech on the phone previously, he had been interested in my router and its settings. In case it matters, it is a Synology RT2600ac. The 5 ghz settings are:
Security Level: High-WPA2-Personal
Wireless Mode: a+n+ac
Channel Width: 20/40/80 mhz
PMF Support: Disabled
AP Isolation: Unchecked
Enable Schedule: Unchecked
Appreciate any further advice you or anyone else has. Thank you.
Thanks for the link! I’ll read through and try some of the fixes, although my iPad, iMac, and a few other devices are connected to the 5ghz with no problem so I don’t think it is the router. But who knows.... Thanks again.