Hi my Amazon 4k TV box is stuck on the Amazon logo screen, I have rebooted it leaving it off for 90 seconds several times but still only boots as far as the Amazon logo screen. It will reboot if I hold play and select on the remote but with the same result. It is connected and online as it responds to ping requests about 60 seconds after power up. It was working fine 2 days ago but not I am stuck, any help would be appreciated.
Note from the Moderators: We’ve reported this to our technical team and hope to update you soon with a resolution to the problem. Thanks for your patience while we look into this
06/10/19 Note from the Moderators: Hi! The issue in this post is Resolved.If you are still experiencing any issues please let us know. Thanks!