I have a 55 " fire tv that i bought from Amazon a couple years ago, when i bought the TV i only had my cable and PS4 to hook up so i set cable to HDMI 1 and PS4 to HDMI 2, renamed the labels in the settings to CABLE and PLAYSTATION. I paied my ECHO so i could say ALEXA SWITCH TO CABLE and it would, i could do the same with the PS4. just recently i picked up an Receiver with ARC capability, the ARC connector on the TV is HDMI 1, so i had to move the CABLE. so i set HDMI 3 to CABLE and renamed HDMI 1 to AV Receiver. problem is that ALEXA wont go to HDMI 3 when i say SWITCH TO CABLE, it still thinks HDMI 1 is CABLE even though both the label and the cable are no longer there... i reset all the labels, unplugged and replugged everything, i un paied the ECHO, i did a factory reset and still ALEXA with go the HDMI 1 even though HDMI 1 is named AV RECEIVER AND HDMI 3 is called cable. I opened a help desk ticket and i dont think they fully understood that this was a TV with the fire tv software installed in it and not a cube or stick, no matter how many times i told them that it was a TV with it built in, they kept asking, for me to unplug the stick, and which tv was the stick connected to, finally they had me do a audio test on my ECHO and sent the ticket based on that... i told them ALEXA understands me just fine, its the TV that isnt recognizing the LABEL was changed. So anyone else have his same problem and if so how did you fix it?
A television with built-in Amazon Fire capabilities is dependent upon the implementation of the Fire API by the television manufacturer. In most cases, the television's implementation of the Amazon Fire experience is more than brain dead. Updates and features available on the Amazon devices may eventually be implemented by a television manufacturer or may even be ignored. I have a VIZIO Fire television that does not even approach the feature set of the Firesticks I am using. One feature not implemented on the VIZIO television is the DVR OTA capabilities. I would recommend that you purchase a Firestick for less than $50 and enjoy the full capabilities of the Amazon experience. With the Firestick you may not have your HDMI labeling issues. I do not have them in my environment.
Thanks for the INFO, but The Element FIRE TV has everything the stick has and a little more, all updates are done through amazon, the TV manufacture does not offer support on these devices for software issues, since the manufactures software is replaced by Amazons FIRE TV software, it doesnt sound like the VIZIO has the same features as my TV, By the way i have sticks on my other TV's.