This has happened to me three times in the past month; however, a 2nd depression of the home button has resolved the issue for me. Is this an incident that is not resolved by depressing the home button a 2nd time?
I am having the same issues. I understand you can deregister and re-register but what is the root cause? I can see I am not the only one and it seems to have started about the same time for all of us. It's great there is a workaround but Amazon needs to fix the root cause.
similar problems - in the last month 5 times when switching on says connected to the network, but internet not available. It will not rescan for networks, via settings (rescanning message appears but gets no further). Unplugging works, but getting rather annoying now.
Have the same problem. There is obviously an issue with this. Just started happening in the last 2 weeks. I've had to restart the stick and the it's ok for a while. I've had the stick for over a year and now this with others reporting the SAME problem. Wifi has a solid output.
This condition can also occur if the FireStick loses its WIFI connectivity to the router. You could reposition the router to see if that improves the situation. I got this fixed by purchasing a relatively new router (Dlink 5400 to augment a D655). Since I moved to the 5400 I have seldom had the "home" issue that occurred frequently with my much older Dlink 655. I also have Verizon FIOS for my internet connectivity.
I'm sorry about the trouble you're having with your Fire TV Stick. The error "Home Screen Currently not available" is because of network issues.
Try these steps:
Restart the device by:
Hold down the Play/Pause button and the Select button together for 5 seconds.
If restarting the device using the remote doesn't work, try:
Unplug the power adapter from the Fire TV Stick.
Allow the device to sit unplugged for about 1 minute.
Plug the power adapter back into the Fire TV Stick.
Check for any potential router firmware update.
If your network is in 2.4 GHz, change the channel to 1-11. If connected to 5 GHz, change the channel to any of 36-48, 149-165.
Change the network security to open and see if Fire TV Stick can connect. If so, the security again.
Change the radio mode of the router to g/n only and try to connect the Fire TV Stick to the network.
Try connecting the device to another network such as using the Phone as a Wi-Fi hotspot. Or if you happen to be in the area with other Wi-Fi network please try to connect to that network.
Deregister, and then register the device again.
If all above troubleshooting steps don't solve the issue, reset your device. This will remove all content on your device, and you'll need to register your device again before downloading your Amazon purchases from the Cloud. You will need to have your network password and Amazon login details after resetting. You may lose content not purchased from Amazon and stored in your library.
To Factory Reset:
From the Home screen, select Settings.
Select Device, and then scroll to the bottom of the list.
Select Reset to Factory Defaults, and then confirm you want to reset your device. If you're unable to navigate the menu of your Fire TV, press and hold Right + Back on your remote for 15 seconds to perform the factory reset.
Why would it be my router if everything else in the house is connected? Fire stick itself says there's a strong signal and is the closest thing to my router. The Roku unit upstairs never has a problem. This problem with Fire stick has been going on for years, research it.