Not only has this not been fixed, the update they just did made it EVEN WORSE. Now, not only do we get this warning about low signal when we are watching live TV, but they have now added a popup that covers the entire screen when playing a recorded tv show that you have to click OK on to get it off the screen when starting a recording. you used to be able to watch a recording in peace without this annoying message.
you're going the wrong way amazon. take off the warning completely! it is too sensitive and interrupts tv watching when there is a good signal. also, we are not stupid if the signal is bad we know we need to move the antenna.
A poor recording dialog has just started appearing on recorded programs that show no objectionable problem during playback, but it still has to be clicked through in order to play them; similarly during live viewing, weak signal warnings pop up even with good viewability.
Flawless reception of 100% of the channels that can be detected by a channel scan, 100% of the time is unlikely in an urban area no matter how freely the antenna can be relocated or how many times it is tried. Warning messages to move the antenna don’t change this, which becomes evident within a few hours of watching the messages and moving the antenna around, if that is even practical. The design of the Recast’s software seems to be an attempt to deny this or overcome it by asking the user to repeatedly move his antenna, much like viewers using “rabbit ears” had to reposition them for every broadcast. Problems back then were either evident but acceptable to the viewer, or the channel was ignored.
The Recast would be a more usable product if
Channel Scan included a fair warning that not all channels that can be detected will be reliably viewable;
Channel Management showed a continuous signal strength/SNR and signal quality, e.g. Detected BER while on a given channel for comparing antenna locations or channels of the same network affiliate;
Program guide ON NOW icons showed physical and/or virtual channel number, not just network logo for more easily recognizing and hiding out-of-area or poor signal affiliates of the same network;
Weak Signal pop-ups were specific to SNR and signal quality, had higher or at least adjustable thresholds, or could be disabled by the user.
Weak Signal popups and now poor recording warnings on viewable channels are steps backward, and a reason for giving the Recast poor user ratings.
I have great signals here in Florida, I get 59 channels.... but every 5 minutes or so I get the Weak Signal popup message also...cant turn it off..I called amazon support and there is no way to turn it off. I got a feature request ticket opened asking for a way to turn off this annoying message. Read below:
A Message from Amazon Customer Service
Thanks for the great suggestion! I'll share your idea to give the ability to turn off notifications on Fire TV recast with our Fire TV development team.
Your feedback helps us improve your experience with the Fire TV recast
Really Amazon, surely these devices are capable of relaying real time signal levels to assist with this problem. But if you can't do that, please give us an option to disable the aggravating popup. It is ruining my whole recast experience.
I would also be interested to know how to disable this pop up. I have had the Fire Recast since December and went the first 3 months without the notification. All of the sudden I began receiving this pop up 3 week ago only when watching my local NBC station. My HD antenna is in the exact same location and this only occurs on NBC. I have tried a factory reset of the Fire Stick 4K, factory reset of the Recast, repositioned the antenna and even bought a new antenna. None of these helped to resolve my problem. Love the Recast but this is super annoying!
I was also getting this "weak signal" message a lot. But what confused me is that I was only getting it on two of the closest stations to me which aren't even 15 miles away and not ones much further away. Figured out I was pushing too MUCH signal to the Recast for those signals instead of weak ones but it still triggered the "weak signal" notifications, both via the pop up and at the beginning of recordings.
Inserted a 2 way splitter in my antenna feed to the recast and capped off the second, unused port on the splitter to knock down the signal a bit and Success! No more "weak signal" messages.
But I agree that there needs to be a couple things added. One is an actual signal strength "meter" instead of the generic method they do now so one can tell the actual db levels the Recast is receiving for a given channel/station as well as a way to allow the user to turn off those notifications if desired.
I believe “weak signal” on the Recast means ANY signal that is being received with data errors, even infrequent ones that are being corrected and having no effect on the picture or sound.
Data errors can indeed be introduced by noise inherent to the Recast if the signal is weak, but they can also result from reflected (from large, nearby metal objects) or refracted (like a mirage) copies of even strong signals that arrive late due to their longer paths. This puts them out-of-sync with the line-of-sight data stream, so they introduce noise.
I also believe the Recast has less ability than most DTV receivers to reject signals on other channels, particularly strong ones on the lower adjacent channel where there is one, or signals more channels away, but strong enough to overload the tuners. Such signals have no relationship to the desired data stream, so they also introduce more noise.
The greater the total noise from all causes, the more frequent the data errors and “weak” signal warnings.
Your results may vary, and they may change from day to day.
One is an actual signal strength "meter" instead of the generic method they do now so one can tell the actual db levels the Recast is receiving for a given channel/station as well as a way to allow the user to turn off those notifications if desired.
While the main issue has more to do with UX, UI and, an unwanted and annoying repetitive warning, I also agree that a meter is needed! How about in the Alexa app? Than a user can hold an iPhone and adjust the antenna instead of so much running around and rescanning! Sony HDTVs used to do this. Maybe they still do?
Same issue here (in Southwest Michigan), have had the Recast since it came out, and recently started receiving the poor video quality warning, even when getting ready to watch a recording. Thought it might be my antenna or booster, so installed new antenna and booster at a higher location, and still get the warning. I wish I wouldn't have sold my Channel Master DVR. It's without excuse that this problem has went on this long with no fix.