Houston TX constantly getting Weak Signal popup so frequently that it makes watching a pain. The manager says "Good" on all of them.. never used to get the popup. Occasional pixelation otherwise perfect picture...Amazon FIX THIS PLEASE!
RDyer, My experience has been that "good" is not good enough. When I had a "good" signal on my upstairs television I would have to reboot the Recast as well as the Firestick before it might work. When I added a newer router, all my Firesticks report "very good" and I am not having any network issues.
I purchased Recast in Nov. Started having weak signal problems in the last few weeks. It then dawned on me that is when the leaves started coming back on the trees! Raleigh has a lot of trees. Next move is to find an installer for outdoor antenna.
I receive the same popup every few seconds when watching ABC here in Atlanta. The picture is fine with no pixelation. Why the message? If the antenna is not receiving signal, the picture will not be there or with appear with pixelation, which is all the message/indication a User would need. Easy fix is to remove the message from the code. I have Tablo and HDHomeRun also that i purchased prior to Recast availability. The recast is a perfect solution for FireTV and Alexa except for this annoying message.
i also live in Bend and have the same identical problem that you are having. I am using an outside pole mounted antenna and I even get the Portland ABC (KATU) and NBC (KGW) channels in addition to all the local Bend channels, including KTVZ the local NBC channel [21.1] which appears to have a problem that started this Spring about three months ago. I notice that the recordings are perfect, but the message shows up on the live screen feed about once every few minutes. My antenna guy says that Amazon should incorporate a single strength instead of a weak/no signal or good which would make this product a professional level product. Amazon has the information, because that is what they depend upon to display the message. I agree with my antenna guy and I know that Amazon has the signal strength, because I am an IT guy with over 46 years of experience and they are using that information to make a determination on displaying the message. It is funny that we all are having a problem with one channel, KTVZ the local NBC channel [21.1] about the same time this year. I have had my recast since it was released in November, and everything was fine as soon as I put it on the external antenna which was installed many years ago.
So, Amazon, how about placing a signal strength in dB in the Live TV / Channel Management / Signal Strength screen in addition Unavailable, Poor, and Good. In addition, how about the capability to turn off the signal strength notifications on live TV unless there is “NO SIGNAL” at all. You won’t display a “GOOD” pop up every few minutes would you, which in this case is what you are doing. A “Weak” signal is causing a problem and there is no pixelation in the picture or recording.
We can’t be the only ones in the world with this problem, if so I’ll Beta the fix/change.
I have the same issue. Had my recast since first available last year, and only the last month or so having the pro, even though reception is perfect and all channels show signal strength is “good”. Suggestions to Amazon to fix:
1) add a sensitivity setting for this popup (not just on or off)
2) add an antenna aiming aid (signal strength indicator) to make it easier to tell whether you truly have the best signal possible. Make sure this is accessible thru the FireTV app so I can aim the antenna I have in my attic real-time with my phone in my hand.
I’ll echo others saying the notification is more disruptive than the signal degradation. Turn it off Amazon! If I see interference, what value is ther in you telling me I have a weak signal? No sh-t Sherlock!