I Have a 3 month old 4K Fire tv stick. Never Rooted. I just want to used last night I've got was the Fire logo stuck on the screen, with 3 dots on the bottom right corner. I wait like for 30 minutes and never get out of there. Can you help me what's the issue? Its doing a installation or update?
If you received a replacement Fire TV Stick and the issue persists, then I recommend getting back in contact with our Fire TV team using the following link, so that they can collect additional information: