Sharp Claims All 3 HDMI Ports are HDCP 2.2 compliant. They have even sent Techs out to replace the main board twice on my TV claiming Corrupted Firmware maybe causing the issue. But I still get the HDCP 2.2 error when trying to play videos in 4k.
So should i be Barking up Amazons Tree? Any Ideas of things to try.. Ive tried all 3 ports to make sure.
Sharp Claims All 3 HDMI Ports are HDCP 2.2 compliant. They have even sent Techs out to replace the main board twice on my TV claiming Corrupted Firmware maybe causing the issue. But I still get the HDCP 2.2 error when trying to play videos in 4k.
So should i be Barking up Amazons Tree? Any Ideas of things to try.. Ive tried all 3 ports to make sure.
Hi sammyboy405 --
Welcome to the Amazon Digital and Device Forum!
Are you able to view the settings on the Fire Stick? If so,
From the Amazon Fire TV Display menu, go to Settings > Display & Sounds > Display.
Open the video resolution section, which includes HDCP 2.2 specifications.
Also, are you using different cables to connect the Fire Stick?
Are you able to view the settings on the Fire Stick? If so,
From the Amazon Fire TV Display menu, go to Settings > Display & Sounds > Display.
Open the video resolution section, which includes HDCP 2.2 specifications.
Also, are you using different cables to connect the Fire Stick?
Let us know, thanks so much!
Yep it says like I stated before that HDCP is not supported on the TV, even though multiple people at Sharp Support has told me it supports HDCP 2.2. else why would they waste the time to send out several techs to replace the main board on the tv?
As for Cable, im only using the Supplied Dongle to attach to the HDMI port, But I have also tried it without the dongle. I Also have an Ethernet adapter hooked in, but I wouldn't think that had anything to do with HDCP.
Its a LC-55Q620U if anyone can find any info out about it. I cannot find any Specs in relation to HDCP 2.2 support other than what Sharp Tells me.
Yep it says like I stated before that HDCP is not supported on the TV, even though multiple people at Sharp Support has told me it supports HDCP 2.2. else why would they waste the time to send out several techs to replace the main board on the tv?
As for Cable, im only using the Supplied Dongle to attach to the HDMI port, But I have also tried it without the dongle. I Also have an Ethernet adapter hooked in, but I wouldn't think that had anything to do with HDCP.
Its a LC-55Q620U if anyone can find any info out about it. I cannot find any Specs in relation to HDCP 2.2 support other than what Sharp Tells me.
Hmm, I am sorry that did not work - but maybe one our regulars has experience with that TV and will have other suggestions to assist you.
Try this. (I have no idea if it works, but what the heck!) "go to settings then TV inputs and select an HDMI port then change HDMI mode to HDMI 2.0."
Ill be dang that worked.
So to clarify for people, the Sharp or Hisense TV's have per input settings I swear I set this up. But its per input, and i kept switching inputs so everything got lost in the wash somewhere.
From the TV select the input that has the FireTV 4k, then from the TV hit the menu (hamburger) button one time, then scroll down to HDMI 2.0 Format, and change it to Enhanced.
Then turn on/power on your Fire Stick. and Play a Movie in 4k, No more error and it now says UHD HDR when playing a 4k movie..
Just remember these settings are not global, its "PER" input.
Rollback Post to RevisionRollBack
To post a comment, please login or register a new account.
Sharp Claims All 3 HDMI Ports are HDCP 2.2 compliant. They have even sent Techs out to replace the main board twice on my TV claiming Corrupted Firmware maybe causing the issue. But I still get the HDCP 2.2 error when trying to play videos in 4k.
So should i be Barking up Amazons Tree? Any Ideas of things to try.. Ive tried all 3 ports to make sure.
-
View User Profile
-
View Posts
Amazon StaffHi sammyboy405 --
Welcome to the Amazon Digital and Device Forum!
Are you able to view the settings on the Fire Stick? If so,
Also, are you using different cables to connect the Fire Stick?
Let us know, thanks so much!
Yep it says like I stated before that HDCP is not supported on the TV, even though multiple people at Sharp Support has told me it supports HDCP 2.2. else why would they waste the time to send out several techs to replace the main board on the tv?
As for Cable, im only using the Supplied Dongle to attach to the HDMI port, But I have also tried it without the dongle. I Also have an Ethernet adapter hooked in, but I wouldn't think that had anything to do with HDCP.
Its a LC-55Q620U if anyone can find any info out about it. I cannot find any Specs in relation to HDCP 2.2 support other than what Sharp Tells me.
-
View User Profile
-
View Posts
Amazon StaffHmm, I am sorry that did not work - but maybe one our regulars has experience with that TV and will have other suggestions to assist you.
So Far Sharp has sent a tech out 2 times now to replace the Control Board. And still the same issue. Wondering if its the Fire Stick now..
Try this. (I have no idea if it works, but what the heck!) "go to settings then TV inputs and select an HDMI port then change HDMI mode to HDMI 2.0."
Did this work? I'm having the same issue!
Ill be dang that worked.
So to clarify for people, the Sharp or Hisense TV's have per input settings I swear I set this up. But its per input, and i kept switching inputs so everything got lost in the wash somewhere.
From the TV select the input that has the FireTV 4k, then from the TV hit the menu (hamburger) button one time, then scroll down to HDMI 2.0 Format, and change it to Enhanced.
Then turn on/power on your Fire Stick. and Play a Movie in 4k, No more error and it now says UHD HDR when playing a 4k movie..
Just remember these settings are not global, its "PER" input.