My 2 Cubes worked just fine until yesterday, Now when I say "Alexa switch to cable" one replies "Fan doesn't support that" and when I make the same request on the second Cube it replies "Xbox doesn't support that" anyone else having similar issues and fix?
Have you tried restarting your devices to see if the issue persists?
You can use your remote to restart your device. Press and hold the Select and Play/Pause buttons at the same time, for five seconds. Or, select Settings > My Fire TV > Restart from the Fire TV menu.
You may also want to check to see if your devices are up-to-date with the most recent software version.
You can manually check for a software update by selecting Settings > Device > About > Check for System Update or Settings > My Fire TV > Device > Check for System Update from the Fire TV menu. If an update is available, it will automatically start downloading. Once the download is complete, select Install Update to complete installation.
If the issue persists, please contact our Fire TV team using the following link:
I've tried all of your suggestions and I'm running the latest version, but the issue still persists, one weird thing I've noticed is if I ask Alexa "whats the weather" then "Alexa go home" then "Alexa switch to cable" it works, but if I try just "Alexa switch to cable" I again get the "Fan doesn't support that" or "Xbox doesn't support that". Very annoying!
Please contact Amazon fire tv support, hopefully, if enough of us call they'll prioritize this issue. It works if you say "Alexa HDMI 1, HDMI 2" etc. but I don't like that since my entire family would need to remember which input has what connected to it. The ability to just say "switch to cable" or "switch to Xbox" was the whole selling point!
I found a workaround by changing my cable, first I deleted my cable in equipment control and then I went to add equipment, this time instead of setting up cable I set it up as satellite and it works, the only difference is you now must say "Alexa switch to satellite". The same thing works if your Cube is not finding your Xbox you can change it to game console.