I hope you can help. We have just purchased and set up the latest Firestick 4k and connected it as follows.
Firestick plugged into HDMI 1 (2.2) of a Sony HT-ST5000 receiver (which plays Dolby Atmos).
The receiver is plugged into HDMI 2 (2.2) of a Hisense H65A6200
Unfortunately we are unable to get the Dolby Atmos sound stream. We have tried with the UHD version of Jack Ryan and can only manage to get Dolby Digital Plus.
Can anyone help?
What ever you guys did... I thank you. All of a sudden Atmos is available along with Dolby Digital Plus.
No one here is from Amazon, this is peer to peer forum, with no access to anything at Amazon.
It just worked itself out on its own I guess, or you fixed something on your end?
Having the same issue - note that this is being tracked in this thread as well: