My settings that are working are fire o.s 126.96.36.199(NS6258.1673). I thought that the update would be on the Fire Settings page; however, I do no see it. I have applied an update at the beginning of February; however, I do not see any methodology to check for updates that are available in the about setting for the FireStick.
I have the same issue here in San Diego, CA. I have CBS 2 (2.1) and CBS 8 (8.1). CBS 2.1 has a very poor or no signal. I hide the channel but Amazon Recast still picks CBS 2 when I tell the Recast to record a series on CBS 8. Then when I want to watch the show I get 'xxxx failed to record due to poor reception at the of the recording'
I don't know what to do. I already missed several 'The Big Bang Theory' and others shows (well, not the end of the world but it's a bummer). Kind of abandoning CBS because of this.
I just upgraded Fire TV Stick 4K but there is no new recording option (see pic). I'm not sure how to upgrade the Recast and no idea how to delete CBS 2 (hiding it doesn't seem to solve the problem).
Does somebody have a solution or workaround? I'm thinking of trying to rescan when CBS 2 has no signal, but not sure when.
As mentioned above, Go into Settings, Live TV, Manage Channels and hide the ones you don't want to appear. Once hidden, you can't even tune to them via voice remote commands any longer. If you select Record while viewing a specific channel, the Recast records from that channel. If you setup a future recording from the channel guide, it gives you the option of that particular channel or all channels.
I did have to go in and delete scheduled recordings for some that I setup before doing this and then recreate them after I hid the channels I didn't want to record from. After that, everything records from the channels I want them to.
I agree it's not the most elegant way to do it, but it does work.
Now if they could just get the naming conventions for the channels right. My "NBC" station is listed by the channels Call letters instead of NBC. CBS stations are labelled with CBS and my Fox stations are FoxXX where XX is the channel number. They did push an update that allowed the channels to be sorted by channel number (where available) but you can't see the channel numbers or edit the naming of the stations so they still don't sort correctly. And then the fix only applied to the Recast channel listings itself and doesn't propagate to the Favorites section in the channel guide so they are in different places between the two. Sigh.......
None of the above fixes work. My recast is only a couple weeks old. (Up to date) I can hide the unusable channels and if I record from only the channel I want (lets say NBC) it still picks the lowest (NBC) channel. I guess it at least tells me that the reception is poor. A message I would not need if I could remove the channel. (Hint Hint) C'mon!
I completely agree that the UI needs a lot of work in not only functionality but consistency across the different areas of the UI.
I haven't played with all the different ways to record but probably should at some point to see the results but from what your describing, that is what I see as well if I try to use the "Record" function from the options menu button on the remote or anywhere else like in the channel guide. It has been reported to Amazon by me and at least a few others but how high it is on the list to fix, no one knows.
Others may have found different ways that I am unaware of but the ONLY way I have found to avoid it is to........(aka: try this)
Open the Channel Guide
Navigate and select a future show to record that Is NOT currently recording using the select button on the remote, NOT the options button, select "Record Series".
At that point, you should see the option to "Record Series" / "Record Episode" buttons.
Again, select "Record Series" using the select button on the remote.
At that point, you should see two options. The station you selected from the channel guide or all channels.
The options that were discussed didn't work for me when I try to record NFL games. Fox is a duplicate and the weak signal is the one that the recast uses to record. I tried using the method of finding a future NFL game on the channel with good reception, selecting the option to only record that channel, but then when I tried to record NFL games on other channels the "record" option isn't available.
I just set up some friends with Recast and they are having the same issue. I also have a recast which I've had for nearly a year but I still use my TiVo most if the time. Just saying I haven't used my recast enough to find some of the issues. Does Amazon have any place to report these issues? They do seem rather slow to fix bugs.
I report the bugs I find to Amazon tech support. They do not appear to have a centralized issue reporting system. Please note, as others have indicated, this forum is not used by Amazon for that purpose. The moderator's have upon occasion directed that an issue has been submitted and/or resolved; however, it is not the norm. I would disagree regarding their bug fixing issues. I feel that they are responding to bug issues too quickly and regression testing is incomplete as evidenced by an update unfixing an earlier update and later subsequently restored. Just this past Sunday after a week vacation, my 4K Fire sticks required two updates (my Fire devices are turned off whenever my television is turned off via a smart power strip). I would say that on the average I get at least three updates per month and after the last October roll out it seemed that updates were almost daily and one day I did get two updates.