Having exact same issue on my Firestick. Can get to the calibrate option, but it won’t let me adjust it. On my 4K Firestick, I fixed this easily. And on the LG TV, I have tried all of the scaling options, but none will make the screen fit. Why won’t Amazon fix the calibrating option on this Firestick to work like the older and newer models? Ridiculous if you ask me.
I have this issue as well with 2nd gen Firestick. You’d think they would have fixed by now. Like someone said I guess they just don’t care. My tv is a LG plasma bought back in 2006 but still running strong. I just don’t see the point of buying a new tv just fir this issue.
I personally have not found a TV that I could not calibrate the display, either with the up and down arrows, or the TV adjustments, and I have done many TV brands, new and old.
The only one that I was not able to tweak the display to get the tips at the very edge was my brothers older older Plasma by Panasonic. Once he put the FireTV Pendant (Dongle) on it, and with an update awhile back, even his was brought into the tips of the arrows.
Although calibrating the display is pretty much resolved from the Amazon remote or the TV settings, I am sure that there are older TV's out there that are an exception, as I am sure that Amazon has not tested every single TV set ever manufactured, by every company out there.