Hi tried to reset pin code but asking for 5 numbers on my amazon account. Inputted 5 numbers then when i try yo access my settings on firestick its asking for a 4 digit pin and wont let me access anything. Never set 1 up in the first place but asuming amazon update has done this. Tried doing everything any info would be appreciated.
There are different PINs the 5-digit is most likely the Amazon Video PIN for your Amazon account. The 4-digit is probably more of a Parent Controls specific to the Fire Stick. The 5-digit PIN was an Amazon feature long before there were even Fire TV devices. So, it's not because of an update that one has 5 and the other 4. They are asking for a different PIN number (different in number and type).
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