I have 2 second generation fire TV sticks. Both of them I have had issues with the batteries dying a week after using new ones.
I have tried rechargeable ones and non.
I called up and spoke with a tech support supervisor at Amazon for fire tv.
They are not willing to replace them and basically stuck with 2 remotes that are defective.
Let me explain. If you look at the negative side flat end of the battery. It shows a small dent on the flat end.
I have other remotes in my house and none of them look like this.
The spring load I believe is push in on the flat end of the battery.
Amazon refused to acknowledge there is a problem and refuses to replace it.
Having 2 firesticks and a fire tv plus 4 echos you would think they would do something about their product.
I am very very disappointed in Amazon at this point.
After spending time on the phone i come here and see that people are still having the same issues.
This is terrible and you would think as big as amazon is they would come out with a better remote or replacement.
Amazon you really need to fix this junk. Especially when people support you.
Very upset at this point.
As has already been advised in this thread, you are not contacting Amazon when posting here. You need to continue working with Amazon tech support to address the issue and/or to share your comments regarding the product.
As I stated in the message I have contacted them and no one will help so I am posting more of a buyer beware. Well maybe they should listen to their customers before selling products that don't work. Only fair?
Amazon fire stick tv remote draining your batteries don’t waste your money on batteries download the fire tv app and it’s free a lot faster keyboard button to open your apps quickly and more the app will pick up every fire stick in your home don’t waste money on batteries for two days because of your fire tv remote
My remote drains the batteries about weekly, and I only have the TV on for about an hour each night and don't even change the channel much. There is definitely something wrong with the remotes.
I just found the FireTV app for iPhone and it comes with a virtual remote. This works great, even better than the actual remote and it doesn't use batteries! This app is a game changer if you have been battling with the batteries (and also loosing the remote).
I called tech support, they can check to see if yours is under warranty. Mine wasn't, I did the factory reset and it didn't work. I now have the app, that seems to work and no batteries required. They are also going to refund the cost for a new remote, they can't just send it because it's not under warranty. I recommend calling or chatting with them before you get too frustrated.
I just gave up on having to change batteries every week on my FireTV remotes (for the original Fire Stick, FireTV box, FireTV pendant and even the game remote). They all share the same design flaw, Bluetooth and Wi-Fi are always on even if no buttons are pushed and that drains the battery. Instead of the remote I use the phone and tablet apps. Also my Vizio TV remote and an RCA universal remote handle the FireTV automatically without any battery drain. For comparison I may have to change the battery for the one for my Roku Ultra every 3 months but I find that's reasonable since it allows headphones to be connected and that feature is used all the time. However, the champ in battery life is the rechargeable one for my AppleTV. I think it may been have charged back in November but it just works all the time!
Same problem here. Batteries die within a couple of weeks even if I don't use the remote at all during that time. I make it a point to ALWAYS remove the batteries when not in use. This seems to be a common problem with a lot of Bluetooth devices. My Microsoft Surface styluses die within a month even if I don't use them.
You know a simple solution would have been to design the devices with an on/off switch but I guess that would have made too much sense.
28380 views and only 29 replies on the topic of draining batteries in fire stick remotes and no good answers. This is a common problem but not everyone is having it. I have the same problem with new batteries draining overnight with only occasional use. No problem 2 years ago, only recently started. Is the remote at fault? Is it an easy fix with replacement?
If your 5 month warranty expired like mine and dont want to buy a replacement one which is supposedly around $15.00. Download the FIRE TV app on your phone, its basically the firestick remote via an app.
I have also noticed this. It doesn't matter if I use Duracell, Energizer, Panasonic, Rayovac, or dollar tree batteries my Firestick with Alexa drained all of those batteries. Before I had Firestick remote without Alexa and I used Dollar Tree batteries, and I kept those for at least 3 months before I changed them.
But, I have found a remedy so far. When your TV off take out the batteries. This has worked for me so far.
I wonder... are the people having battery problems pressing down on the Alexa button quite a bit? That would seem to be the way to use the most battery power (aside from plopping it face down or sitting on it)
I don't use that feature and my batteries last a loooong time.
Roginator, you might have hit on the issue. I never use the voice control and I have 6 remotes (1-3 years) and this summer I changed the batteries in one remote. All but two of the remotes are used daily with the other 2 used daily during the summer months.
I use the voice quite often, and i do not change out batteries, so that theory can be put to rest. No one I know, which is many, have any issue whatsoever with batteries in there FireTV remotes.
I see a few people here complaining of remotes eating through batteries, .... either they are using inferior, bad batteries, or they have a bad remote, and thus should be calling Amazon for a replacement.
Yeah my remote has been dying quite often, funny thing is I put some supposedly drained batteries in a regular TV remote and it’s working flawlessly months later. I’m using Rayovac batteries which seem to work fine in literally every other device I use. I’m not sure why this Oneacer__ fella is so keen on defending the quality of a device with many many of the same complaint. Every comment is him talking about how many people he knows with a fire remote that don’t have an issue. Uhhhh... literally none of the hundreds of people I am acquainted with besides my wife know that our fire tv remote is draining batteries. Are you for real dude, or do you regularly check