We have Fire Tablet & Fire TV and Freetime Unlimited subscription. In Fire Tablet, I blocked Ninjago vidoes (available on Freetime Unlimited) for my Kid's freetime profile. So when I switch to Kid profile (in Fire Tablet), those videos are not appearing. This is good.
But In Fire TV, the same child profile, those vidoes are appearing. Not sure why they appear, If I block certain videos (that came from Freetime Unlimited subscription) for a child profile, it should block those content across the devices, i.e Fire Tablet & Fire TV both. Otherwise what is the point of blocking those videos. My Kid is watching those videos on Fire TV.
I tried to explain these with Amazon Customer Care at least 3 times, but they are repeatedly saying use parental control in settings app. Those parental control allows to block content by maturity level, and that too on parent profile only. It doesn't allow to block specific videos (hand picked) on a freetime profile.