I can access all other email accounts (yahoo, gmail, Hotmail) but I suddenly can no longer access my AOL email using the email app. I keep getting the error message
“unable to connect to server“
“unable to open server connection“
I deleted the aol account, thinking I could add it back, but I keep getting the same error message and cannot add that email account. I called aol support to verify that I have the correct settings, which I do. I also turned the Kindle off and restarted it with no success.
I also cleared the cache and data for email and added all the accounts back successfully with the exception of aol, where I still get the same error message.
I can can access my aol email on my iPhone, and I can access it on my computer, just not on my Kindle Fire HDX 3rd generation.
Yes it's been a problem for many for the past week. AOL has been contacted by several, as well as Amazon. Amazon told me they are aware of the problem and are "working on it". Please contact Amazon also--the more people voicing the problem the better.
I have 2 Fires, current generation, and an old HDX and none of them get AOL on the email app. Gmail is fine. My iPhone is fine.
I have the same problem others described -- recent inability of 3 Kindles to access AOL email accounts -- the Gmail accounts are working normally. I also tried deleting and re-adding the AOL accounts and any other tinkering I could find, but the lack of access remains the same. iPhone works find, so it's just the Kindles and as others describe. Kindles have been very handy. I did try downloading the AOL app from Kindle App store but it only has all the AOL news features but not Email. Then I tried as had been suggested using the Silk browser to get to the AOL signon, entered one of the AOL accounts and did get to the email -- not ideal and I'd much prefer to use the regular Kindle email where one can flip among the AOL and other email accounts.
My AOL email's not working on the Kindle either. It used to work. I don't know what went wrong. I deleted an account, and then readded. It went through the motions. The password is right, but the emails never download.
My AOL mail is no longer working. I too have tried restarting my kindle, deleting the account and reinstalling. Nothing is working. No trouble with other email accounts. It worked fine for several years, now nothing. Help please!
if it's working fine with other email services, then the problem lies with AOL. Can't you do what I do and just access your email through the browser for now and contact AOL to get them to fix what seems to be a problem on their end?
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