Previous issues with opening books,games,songs on kindle fire. Email Amazon. Was told to deregister my device then register it again. I deregistered my fire and now I cant register it or get my downloaded books songs games back.
Nobody here has access to your account, you'll need to contact customer service again for help. Do NOT use e-mail, use the Chat or Phone option instead for real-time help.
You can always reach customer service for help here: amazon.com/contact-us