One of my kids tried a free app. It worked fine, so I paid for the app.
I could see both apps in my account. I deleted the free app.
But I can't delete it from the kid's account. On the carousel, only the free app is shown. If I tap and hold down, the only options are "Download". There's no option to Delete.
How do I add the paid app and delete the free app?
I think I can help with this! below are some instructions for managing content in a Kid's Profile (Including apps):
Add or Remove Content in Amazon FreeTimeProfiles
You can add and remove apps, books, movies, and TV shows in your child's profile in Kindle FreeTime. Help for Kindle Fire (2nd Generation), Kindle Fire HD 7" (2nd Generation), and Kindle Fire HD 8.9" (2nd Generation).
Only you can add or remove items in Amazon FreeTime, but your child can open and use the content you add.
Important: Personal documents, music, Prime Video rentals, and videos Included with Prime can't be added to a profile. Public library books or books borrowed from the Kindle Owner's Lending Library can be added to your child's profile, but will be removed when the lending period expires.
From the Parent Settings page of Amazon FreeTime, tap Manage Content & Subscription.
Enter your Parental Controls password, and then tap OK.
Tap Add Titles to [Your Child]'s Library.
Tap the checkbox next to each title you want to add to your child's profile. To remove the title, uncheck the boxes next to the title.
Tip: Tap For Kids to view recommended family-friendly content titles in your library, or tap a content library (for example, Books) to view and select individual content titles on your own.
Removing a title from your child's profile does not permanently remove it from your Kindle Fire. If you'd like to delete an app or book from Amazon FreeTime, press and hold the app or book when you're inside a child's profile, and then tap Remove from Device.
Note: Movies and TV Shows can only be deleted from your Kindle Fire outside of Amazon FreeTime.
Let us know if these instructions do the trick! Also, welcome to the digital and device forums! Usually a peer or fellow customer has an amazing answer on here for any and all kinds of issues, so you're certainly in the right place for advice and guidance!
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Hi @Sandra I tried this and it said I was not connected to wi-fi, but I was connected. Then I tried to restart the tablet. When I tried this option you explained the second time, the option to remove Amazon FreeTime Content disappeared and I could only remove content that I added.
We have two kids Fire Tablets and this same error occurred on both tablets.