My daughter has a 7th Generation Fire HD 8 that was ordered as a Kids Edition tablet. Every now and then when I open the Prime Video app on my profile, it would first play some kind of video ad before the app launches. Her tablet otherwise doesn't have any special offers show up on the lock screen and it shows as Unsubscribed from "Special Offers / Offers and Ads" in my Amazon Content and Devices page. Is there any way to turn off these ads?
My personal 7th Gen Fire HD 10, which is also unsubscribed from "Special Offers / Offers and Ads", does not show ads when I launch the Prime Video app.
Unfortunately, the Special Offers / Offers and Ads have nothing to do with ads shown when apps launch - the Special Offers / Ads that you opt out of are only for the lock screen and a small banner on the home page