I have a relatively new FireHD10 tablet that has been working fine. All of a sudden tonight, after being on charge for several hours, it is frozen. I can't turn it off and it won't let me clear the initial kindleunlimited advertisement screen that showed up when I first opened the case...What's going on???
Disconnect it from the charger. Try holding the power button down for forty seconds or so. Ignore any messages. That should force a reboot. If that fails, you've got troubles and it's time to talk to Amazon d directly.
NOTE: I do NOT speak for or represent Amazon in any fashion. This is a customer to customer forum.
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