Happens to me constantly as well. I can't tell you how any times I charge my Fire up overnight, put it in my backpack, then when I take it out the screen is on and the battery is almost dead. It also turns itself on and stays on when sitting on my bed, my couch, my kitchen counter...
Turning WIFI off doesn't seem to help, but even if it did, that's not a solution. That's an essential feature. Having to turn WIFI on every time I take the kindle out and then turn it off every time I put it down would be insane.
it's not insane - if you're carrying it around in a backpack all over the place, it has to constantly be scanning for open networks. If you don't have all the notifications on your apps turned off and are using an email app, the Fire will be constantly looking to connect
Avanaar, I just went under the settings to Ambient clock and it's already turned off. My Kindle fire has been randomly turning itself back evey night since the last update. Hard restart doesn't work and neither does factory reset. I have to set the screen timeout to 5 seconds because of this. I have a screen timeout app that allows me to set it for as little as 5 seconds or as long as you want. I wish I knew what was causing this problem.
Hey Amazon, how about a little help? This seems to be a major problem for a lot of people, yet no comments from tech support.
if you want an answer from Amazon, you really need to ask them eitehr through Custoemr Service (this is not it) or via email: firstname.lastname@example.org. We're pretty much all customers here with the only Amazon presence being a few forum moderators.
I contacted Amazon's support and even provided a link to this very thread. I was told that it would be forwarded to the developers (probably unlikely). I was also told that I can send my device in and they will send me a new one without this issue (also unlikely since it seems systemic since others are facing this issue) and that the one I return will be used to help the developers diagnose and resolve the issue (again, unlikely, as they will just reset it, "certify" it, and sell it as refurbished (or send it as a replacement for another return)).
It would be nice for someone from amazon (especially from their dev team or PO) to just chime in and just acknowledge the existence of this thread / users reporting this issue. I'm not asking for confirmation of the issue or that they are working on it or it is on their roadmap. Just a simple "We are aware of users experiencing this issue."
(Problem) 1: It looks like the default setting when a developer creates an app is to constantly "check-in" when they have the "prevent Kindle from going to sleep" flag set to "on". 2) Or it could be the notification system, and apps are actually responding to the system going to sleep by sending a check to the system, waking the Kindle, then clearing the notification. May be that FireOS on newer models has changed the way these flags works, but for mine, it wakes up constantly unless...
(Workaround) I go into settings, uncheck Notifications, and force stop every app with the "prevent Kindle from going to sleep" flag set to "on". Even swiping the app off the chooser (square button) screen does not work- you have to go into settings and hit the "force stop" button for each app.
(Solution) Amazon needs a major update to the way the "prevent Kindle from going to sleep" feature works and/or how apps interact with Notifications.
(Expanded notes) The Notifications system does not require notifications to be visible and show to a user. Notifications can be silent, never showing up, or they can autoclear when whatever triggered a notification is no longer present. For example, an app may post a notification that the system has gone to sleep, waking the system and clearing the notification because the system is no longer asleep. Crazy, I know, but that's software development for you.
Here is my experience; I had the exact thing happening, I blocked all my apps from receiving notifications (EVERY single app) and I disconnect my bluetooth until I need to use it, I have an ECHO that receives notifications and it connects itself to my kindle if my bluetooth is on. The problem stopped immediately after doing these two things. Good luck, I understand everyone's frustration!
Same problem here just in show mode in one day it woke me at the middle of the night because my fire hd 8 7gen just started constantly turning off and on show mode I just turned it off (completely) and this is annoying. is there a solution to this?