Resetting your Echo or Echo Dot can be a good quick fix for many issues.
To reset your Echo device:
Use a paper clip (or similar tool) to press and hold the Reset button. You can find the Reset button at the base of your device. After you press and hold the Reset button, the light ring on your Echo device turns orange, and then blue.
Wait for the light ring to turn off and on again. The light ring then turns orange, and your Echo device enters setup mode.
Open the Alexa app to connect your device to a Wi-Fi network and register it to your Amazon account. To learn more, go to:
Hello Forum people, My name is Zach and I am a Moderator for Amazon. I enjoy Film Making, Graphic Design and Web Design in my free time (Different than Kindle Freetime of course). I am also an avid adventurer, looking forward to my next outing!