Recently, my echo dot (3rd gen) started telling me a few things share the same name. This is after I have deregistered both TVs that are Fire TV equipped. How can this be? I used to be able to turn on and off my TV with voice commands. Then it started with the "a few things share the name of Fire TV". Have tried resetting, deregistering, renaming, nothing seems to work. Seems to be an Echo issue though. Help please!
Yes, factory reset both the dot and the TV. Have tried renaming the TV. Unless the order in which these things have to happen matter
Stop trying to manipulate your equipment, the problem is not on your end. Amazon broke stuff again. I'm having the same problems and it's especially irritating this time for 2 reasons:
1. this exact same thing just happened on 8/5-8/6 and they fixed it within a day. I don't understand why it's broken again, or why it's still broken.
2. I spent an hour of my life (that I'll never get back) trying to explain to some foreign tech in the "echo" department and I don't think he ever comprehended the problem. He never even inquired as to alexas responses to my commands.