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Hey guys, same thing on my end. I thought that it snoozed but I was so tired that I couldn’t hear it. I made it to work late yesterday. Today I almost made it late too. What I did was, I set 3 different alarms, 3:00, 3:10, 3:20 I’ll see if that works at least until they fix the issue
When I first got my Show 5 a few weeks ago the snooze function worked well. I could snooze the alarm as many times as I wanted by tapping the top of the device. I now have the same problem as the OP. Sometimes it works and sometimes it doesn't. Yesterday it worked three times, today after I snoozed it, it cancelled itself and didn't alarm again. This makes for a very unreliable alarm clock.
That is the behavior I want! I want to be able to tap the top to tun off the alarm instead of swiping the screen. Unfortunately my problem is the exact opposite, even though the tap to snooze is disabled it still functions 100% of the time.