LotusTom = ''its only when I say "Alexa, play Amazon music" it has the problem. "
I don't remember anyone using Alexa from a PC . Until someone who has some experience with the > Alexa on a PC < can help you .
This may or may Not answer your question ="
Try uninstalling/reinstalling the >Alexa < App.
Note: Uninstalling the app disables previously enabled operating system level feature permissions. Once you have finished reinstalling the app, please revisit each feature and re-enable any relevant permissions.