I have a couple of a Echo devices in my home and all of them stop responding to follow up quastions. This started to happened for about 1-2 months ago. Example saying Alexa turn on the light it does that and then goes to start listening to next command but don't act and just goes away. I see that the light light up and start listening but nothing happens and goes away. What's wrong with the echo devices? I did a hard reset to them all but same problem.
I have a echo dot 3 gen and a echo plus 2 gen. The follow up not working on either of them. I see that it's listening but not doing anything. I follow the guide on Amazon to hard reset. The follow up action never works its not just sometimes.