I desperately need a manual that I can hold in my hands to figure out my Alexa...
'Alexa' is not a physical thing...it's software. Any publication you're able to find was most likely out-of-date by the time it went to press. Features and functionality change and update frequently and differ based on the specific device. Amazon has a myriad of related Help pages and there are websites dedicated to the use of Alexa-enabled devices.
Corekat920--Just to piggy back on camsocal--every Friday we get a newsletter from the Echo team. This is what Jess has posted above. So Alexa is ever changing. The web page is great that camsocal gave and in addition you can go into the" things to try "within the alexa app.
But just start off slow. Remember it is a computer so don't over talk. Short and to the point like you see in Jess's post. You may have to speak a little slower and enunciate. You may have to rephrase. Remember alexa is only 4 years old. Your first couple of weeks just get use to interacting with her. Tell her good morning and good afternoon. Ask for time and weather. Set a timer and alarm. Ask for a joke. Tell her to sing a technology song. Ask her how old Sally Field is. Add an item to your shopping list. Once you are comfortable then we can worry about smart home and dropping in and all that other good stuff. You have found this forum and we can help you every step of the way with some tips and tricks.
Alexa should be fun not a headache. On this forum you will see that people get frustrated with her and really angry--furious even that she may fall short or not do what they want her to do In the way they want her to do it. I think we forget just how amazing she is and what a great age we live in. I am old enough to have watched Star Trek when they could just say "computer....." This type of device was on my bucket list. I wanted to live long enough to be able to walk into my house and without touching anything just say give me a recipe for baked chicken. 4 years ago that device came into being. To just have a song pop into your head and within 1.5 seconds it is playing-- that is mind blowing. Even after 4 years I am still in awe of her.
Useless as a comprehensive user manual. And, as usual, real customer tech support is hidden away in some kind of labyrinth.
The functionality of Alexa-enabled devices is very expansive and ever-changing. If you have a question regarding certain features, start a new thread in the Echo & Alexa forum. Otherwise, Customer Service tech support is not hidden. Easily contacted using the 'Help > Need More Help > Contact Us' link at the bottom of this forum...or any amazon.com page. Or the 'Contact Us' button on any Help page. (Phone or Chat for real-time assistance.) Just a few clicks.