I bought my Grandparents an echo for Christmas last year which didn't arrive until about this time last year so its only a year old. The unit just stopped working tried unplugging and plugging back in, tried the reset and nothing no orange glow. Is there an issue with these, I hope it wasn't a waste of money. My grandparents liked it when it was working but now it is just a dust collector. Any other help ideas would be appreciated
I bought my Grandparents an echo for Christmas last year which didn't arrive until about this time last year so its only a year old. The unit just stopped working tried unplugging and plugging back in, tried the reset and nothing no orange glow. Is there an issue with these, I hope it wasn't a waste of money. My grandparents liked it when it was working but now it is just a dust collector. Any other help ideas would be appreciated
Hi hhigirl, After charging, plesse try to reset the device. If this does not fix the issue, please call customer service for additional troubleshooting.
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Hello Forum people, My name is Zach and I am a Moderator for Amazon. I enjoy Film Making, Graphic Design and Web Design in my free time (Different than Kindle Freetime of course). I am also an avid adventurer, looking forward to my next outing!
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I bought my Grandparents an echo for Christmas last year which didn't arrive until about this time last year so its only a year old. The unit just stopped working tried unplugging and plugging back in, tried the reset and nothing no orange glow. Is there an issue with these, I hope it wasn't a waste of money. My grandparents liked it when it was working but now it is just a dust collector. Any other help ideas would be appreciated
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Amazon StaffHello Forum people, My name is Zach and I am a Moderator for Amazon. I enjoy Film Making, Graphic Design and Web Design in my free time (Different than Kindle Freetime of course). I am also an avid adventurer, looking forward to my next outing!