I have a Premium Spotify account. when I try to link to that account in the Alexa app I see a message that says "Upgrade to Premium to play Spotify" an if I click on the link on the page I am taken to a page that is asking me to pay for a "Premium for Family" account which I don't want as I am already on a Premium account. How do I fix this?
Can someone please help me how to connect with spotify? When I go to the Alexa app-> Settings->Music&Media->Choose default music service....I see that Spotify is stated there but it is in grey and I cannot click on it to switch from Amazon Music to Spotify. Can please anyone help?
For this issue, here I recommend you can launch Alexa app on your phone and check whether it has connected with your Spotify premium account. If the error still exist, you can also log out and sign in your account. If you need to play Spotify music on Amazon Echo with a Spotify free account, you can use Spotify to MP3 converter for Windows to download Spotify playlists and then sync them to Echo for offline playback.